| What is the condition of the battery? |
All our batteries are tested and working, although we make no guarantees about the duration of battery life.
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| Does my laptop come with the reformat disks? |
We do not have reformat disks for all our laptops, laptops come with an original COA sticker with a unique CD key for your operating system, and most drivers can be easily found using your service tag.
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| When does my warranty start? |
All laptops come with a 30-day warranty, this can be extended up to 90 days. All warranties begin the day the laptop is delivered.
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| Can I warranty my laptop longer than 90 days? |
No. |
| Are these laptops factory refurbished? |
No, these laptops have not been refurbished to OEM standards. Theses are grade ‘A’ used laptops meaning they have no major scratches or dents and have fully in tact cases with no major signs of wear. See our warranty agreement for a more detailed description of what we guarantee.
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| Can I customize my order with an upgraded amount of memory or a bigger hard drive? |
Yes, things like memory and hard drive can be upgraded, for information on prices contact us at (800) 845-8851.
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| When will my laptop be shipped? |
Most orders are shipped the same day, however it may take up to two business days.
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| I'm local; can I pick up and save on shipping? |
Sure, give us a call before you place your order and we will have it waiting for you.
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